Public A2P 10DLC campaign collateral

OMNI Court SMS — how members opt in

Sender: One Mission Network and Institute (OMNI)
Program: OMNI Court account notifications (pickleball membership)
Long code: +1 (575) 385-0974 · +15753850974
Website: onemissionnetworkandinstitute.org

Legal (required at opt-in)

Before or while opting in to OMNI Court SMS, please review our full Terms of Service and Privacy Policy:

These links also appear in the Profile consent language, text-keyword opt-in confirmation SMS, and the mock consent block below.

Message types (required disclosure)

After a member opts in, One Mission Network and Institute may send only the following SMS categories. These are account / informational / customer care messages for the member’s OMNI Court membership — not marketing or promotional advertising.

  • Account alerts — e.g. confirmation that the member’s phone number was linked to their membership account.
  • Informational / service notices — e.g. notice that a scheduled play time is available on their membership account; reminders to update profile availability or report scores for their account.
  • Customer care replies — automated or staff replies when the member texts us about their OMNI Court account.

We do not send promotional marketing campaigns, flash sales, or third-party advertising SMS. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help.

Who / who / why (campaign summary)

One Mission Network and Institute sends recurring account notification and informational SMS only to people who opted in as registered members of OMNI Court (our pickleball community product). See Message types above. This is not cold marketing to non-members.

Message Flow / Call to Action — Path A (website + checkbox)

  1. User visits https://onemissionnetworkandinstitute.org and signs in (Google/Microsoft).
  2. User opens https://onemissionnetworkandinstitute.org/profile.html.
  3. User enters their mobile number.
  4. User must check an unchecked-by-default consent box that states they agree to receive recurring OMNI Court account notification SMS from One Mission Network and Institute about match offers, availability, and profile/account tips. The form states: message frequency varies; message and data rates may apply; consent is not a condition of purchase; links to Terms and Privacy.
  5. User clicks Link & Validate (affirmative action). Phone is not enrolled for outbound account SMS without that checked box.
  6. System sends a confirmation SMS (see below). User may also text the long code for two-way account support.

Terms: https://onemissionnetworkandinstitute.org/terms.html
Privacy: https://onemissionnetworkandinstitute.org/privacy.html (privacy states mobile numbers are not sold or shared with third parties for their marketing).

Public mock of Profile SMS consent (reviewers — no login required)

Same language as the live Profile form at profile.html. Checkbox is off by default.

(614) 555-1234
Message types after opt-in: account alerts; informational membership/service notices; customer care replies. Not marketing.
Link & Validate

Message Flow — Path B (keyword / text-in opt-in)

Proof of text opt-in for Twilio reviewers: members (or anyone with the long code) may opt in by SMS without using the website first. Exact keywords and example conversation are below.

  1. End user opens their phone Messages app and starts a new text to +1 (575) 385-0974 ((+15753850974).
  2. User sends exactly one of these keywords (case-insensitive): START, YES, or UNSTOP.
  3. Our system auto-replies with the opt-in confirmation message (brand name, program, message types = account/informational notices, frequency varies, rates, HELP, STOP, Terms & Privacy URLs).
  4. User is subscribed to recurring OMNI Court account / informational SMS from One Mission Network and Institute.
  5. Recommended: user also signs in and links the same number on Profile so Voice/SMS/Email share one account memory.
  6. User can cancel anytime by texting STOP.

Example text opt-in conversation (proof)

Member → +15753850974
START
OMNI Court → Member
OMNI Court (One Mission Network and Institute): You are subscribed to recurring account alerts and informational membership notices (phone-link confirm, scheduled play on your account, profile/score reminders) and customer care replies when you text us. Not marketing. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel. Terms: onemissionnetworkandinstitute.org/terms.html Privacy: onemissionnetworkandinstitute.org/privacy.html

Keywords handled in our app (same as carrier compliance): opt-in START / YES / UNSTOP; opt-out STOP / STOPALL / UNSUBSCRIBE / CANCEL / END / QUIT; help HELP / INFO.

Opt-in confirmation message (example)

OMNI Court (One Mission Network and Institute): You are subscribed to recurring account alerts and informational membership notices (phone-link confirm, scheduled play on your account, profile/score reminders) and customer care replies when you text us. Not marketing. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel. Terms: onemissionnetworkandinstitute.org/terms.html Privacy: onemissionnetworkandinstitute.org/privacy.html

Sample outbound messages (by type)

  • Account alert: One Mission Network and Institute: Your phone is linked to your OMNI Court account. You will receive account notifications for your membership. Msg frequency varies. Msg&data rates may apply. Reply STOP to opt out, HELP for help.
  • Informational: One Mission Network and Institute: Account notification — a scheduled play time is available on your OMNI Court membership. Open your account or reply YES for details. Reply STOP to opt out.
  • Informational: One Mission Network and Institute: Account reminder — please update availability on your OMNI Court profile so we can send membership account notices. Reply STOP to opt out.
  • Customer care: One Mission Network and Institute: OMNI Court account texts for membership notices and support. Msg & data rates may apply. Reply STOP to opt out. https://onemissionnetworkandinstitute.org/sms-opt-in.html

HELP / STOP / frequency

  • HELP / INFO — service description + support links
  • STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT — opt out; we confirm and stop account texts
  • START / UNSTOP — re-subscribe
  • Frequency: varies; typically a few account/match texts per week when active
  • Msg & data rates may apply

Public campaign collateral for Twilio / TCR A2P 10DLC review · One Mission Network and Institute · Last updated July 21, 2026 · Twilio ticket #28193694 (Terms + Privacy links at point of opt-in)

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